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política de Privacidade

Your Privacy Matters
This practice is committed to protecting your privacy and handling your personal information with care, respect, and confidentiality.
This Privacy Policy explains how personal information is collected, used, and protected when you visit this website or book an appointment.
What Information Is Collected
Personal information may be collected when you:
  • Book an appointment online
  • Submit an enquiry through the website
  • Contact the practice by email or phone
This may include:
  • Your name
  • Contact details (such as email address or phone number)
  • Appointment details
  • Any information you choose to provide via forms or enquiries
No sensitive medical information is collected through this website outside of the clinical consultation.
How Your Information Is Used
Your information is used only for purposes related to providing healthcare services, including:
  • Managing appointments and bookings
  • Responding to enquiries
  • Communicating important information related to your care
Your information is not used for marketing purposes and is not shared with third parties, except where required by law or to facilitate secure booking and communication systems.
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How Your Information Is Protected
Reasonable security measures are in place to protect personal information from misuse, loss, unauthorised access, or disclosure.
Access to personal information is limited to authorised parties involved in providing healthcare services.
Accessing or Correcting Your Information
You may request access to, or correction of, your personal information at any time by contacting the practice using the details below.
Use of digital tools in consultations
An AI-assisted documentation tool may be used during some consultations to support note-taking. This does not replace clinical judgment, and your consent will always be requested.
Cookies and Website Analytics
This website may use cookies or basic analytics tools to improve website functionality and user experience. These do not identify individual users.
You can adjust your browser settings to refuse cookies if you prefer.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or practice procedures. The most current version will always be available on this website.
Contact
If you have any questions or concerns about privacy or how your information is handled, please contact:
Dr Samia Maciel Camelo
General Practitioner
benowavillage.reception@myhealth.net.au
(07) 5618 8616
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